Terms of Service

Effective Date: April 22, 2026  |  Last Updated: April 22, 2026

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you ("User," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), the operator of the Website located at piz-ranch.click. By visiting, browsing, registering on, or placing an order through this Website, you expressly accept and agree to comply with these Terms in their entirety.

Your continued use of the Website following any posted changes to these Terms constitutes your acceptance of those changes. These Terms apply to all visitors, registered users, customers, and others who access or use the Website or any services offered by Pizza Ranch.

If you are using this Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and the terms "you" and "your" shall refer to such entity. Pizza Ranch reserves the right to update, revise, or modify these Terms at any time, and you agree to review them periodically.

These Terms are governed by and construed in accordance with the laws of the United States and the applicable state laws of the jurisdiction in which Pizza Ranch operates. Users located in California may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which are addressed in our separate Privacy Policy.

2. Description of Services

Pizza Ranch operates as a food service business offering a variety of food and beverage products, including but not limited to pizza, chicken, desserts, salads, and other menu items. Through the Website at piz-ranch.click, we may offer the following services and features:

• Online browsing of our menu and food offerings
• Online ordering for pickup, delivery, or dine-in reservations (where available)
• Account registration and management
• Loyalty programs, promotions, and special offers
• Customer support and feedback submission
• Catering inquiry and booking services
• Nutritional and allergen information
• Gift card purchases and redemption

Pizza Ranch reserves the right to modify, suspend, or discontinue any service, feature, or aspect of the Website at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of any service.

All food items are subject to availability. Menu items, pricing, and availability may vary by location. Images displayed on the Website are for illustrative purposes only and may not exactly represent the final product served or delivered to you.

Pizza Ranch does not guarantee the continuous, uninterrupted availability of the Website or any of its services. We reserve the right to perform scheduled or unscheduled maintenance, updates, or modifications that may temporarily affect Website availability.

3. User Eligibility and Account Registration

To use certain features of the Website, including placing online orders or participating in loyalty programs, you may be required to create an account. By creating an account, you represent and warrant that:

• You are at least 18 years of age, or at least 13 years of age with verifiable parental or guardian consent;
• You are legally capable of entering into binding contracts under applicable law;
• All registration information you provide is accurate, current, and complete;
• You will maintain and update your account information to keep it accurate and current;
• You will keep your password confidential and are solely responsible for all activity occurring under your account;
• You will notify us immediately at [email protected] if you suspect any unauthorized use of your account.

Pizza Ranch reserves the right to suspend or terminate any account, refuse service, and cancel orders at its sole discretion, particularly if it determines that a user has violated these Terms, provided false information, or engaged in fraudulent, abusive, or otherwise harmful behavior.

4. User Obligations and Prohibited Activities

By using this Website, you agree to use it solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit the use and enjoyment of the Website by any third party. You agree not to engage in any of the following prohibited activities:

4.1 Prohibited Conduct

• Using the Website for any unlawful purpose or in violation of any federal, state, or local laws or regulations;
• Submitting false, misleading, or fraudulent orders or personal information;
• Attempting to gain unauthorized access to any part of the Website, its servers, or any systems or networks connected to the Website;
• Engaging in data mining, scraping, crawling, or similar data extraction techniques without our prior written consent;
• Uploading or transmitting viruses, malware, spyware, or any other malicious or harmful code;
• Impersonating any person or entity, or falsely claiming affiliation with any person or entity;
• Using automated tools, bots, or scripts to place orders or access the Website in a manner that is inconsistent with normal human use;
• Interfering with or disrupting the integrity or performance of the Website or the servers and networks connected to it;
• Collecting or harvesting any personally identifiable information from the Website without authorization;
• Engaging in any activity that places an unreasonable or disproportionately large load on our Website infrastructure;
• Reverse engineering, decompiling, or disassembling any software or technology associated with the Website;
• Posting or transmitting any content that is defamatory, obscene, offensive, harassing, threatening, or otherwise objectionable;
• Using the Website to engage in commercial solicitation, spam, or unsolicited advertising;
• Violating any applicable food safety, consumer protection, or health regulations in connection with your use of our services.

4.2 Compliance with Laws

You are solely responsible for ensuring that your use of the Website and our services complies with all applicable federal, state, and local laws, including but not limited to the Federal Trade Commission Act (FTC Act), applicable state consumer protection statutes, food and beverage regulations, and any other laws that may apply to your specific use case or jurisdiction.

5. Intellectual Property Rights

All content available on or through the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Content"), is the exclusive property of Pizza Ranch or its content suppliers and is protected by United States copyright laws, trademark laws, trade dress laws, and other intellectual property laws and treaties.

The Pizza Ranch name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Pizza Ranch. You are not permitted to use any of these marks without the prior written permission of Pizza Ranch. Nothing on the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without the prior written permission of Pizza Ranch or the applicable third-party owner.

5.1 Limited License

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for your personal, non-commercial use for the purpose of browsing our menu and placing orders. This license does not include any rights to:

• Reproduce, distribute, publicly display, or publicly perform any Content;
• Modify or create derivative works based upon any Content;
• Use any data mining, robots, or similar data gathering or extraction tools;
• Download or copy account information for the benefit of any other party;
• Use the Website or its Content for any commercial purpose.

5.2 User-Submitted Content

If you submit any content to the Website, including reviews, comments, photos, or feedback ("User Content"), you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant that you own or have the necessary rights, licenses, and permissions to grant the above license, and that your User Content does not violate any third-party rights or applicable laws.

6. Online Ordering and Payment Terms

Pizza Ranch may offer online ordering through the Website. When you place an order through our Website, you agree to the following terms:

6.1 Order Acceptance

Your receipt of an order confirmation does not constitute Pizza Ranch's acceptance of your order. Pizza Ranch reserves the right to accept or reject any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. In the event that your order is rejected after payment has been processed, you will receive a full refund.

6.2 Pricing and Payment

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable taxes, delivery fees, and other charges will be displayed at checkout. You agree to pay all charges incurred in connection with your order at the prices in effect when such charges are incurred, including applicable taxes and any delivery or service fees.

We accept various payment methods as indicated on the Website at the time of checkout. By submitting your payment information, you authorize Pizza Ranch to charge your selected payment method for the total amount of your order. You represent and warrant that the payment information you provide is accurate, current, and that you are authorized to use the payment method.

6.3 Cancellations and Refunds

Once an order has been placed and confirmed, cancellation may not be possible as food preparation may have already begun. If you believe an error has been made with your order, please contact us immediately at [email protected]. Refunds, if applicable, will be processed in accordance with our Refund Policy, which is incorporated herein by reference.

6.4 Promotional Offers and Coupons

From time to time, Pizza Ranch may offer promotional discounts, coupons, or special offers. Such promotions are subject to their individual terms and conditions and may be modified or withdrawn at any time without notice. Promotions cannot be combined unless expressly stated. Pizza Ranch reserves the right to limit quantities and to refuse or limit any promotional offer.

7. Food Allergen and Nutritional Information

Pizza Ranch makes reasonable efforts to provide accurate allergen and nutritional information for our menu items. However, due to the nature of food preparation in a commercial kitchen environment, cross-contamination with allergens is possible. Our facilities may handle and prepare food containing common allergens including but not limited to wheat, gluten, milk, eggs, tree nuts, peanuts, soy, fish, and shellfish.

If you have a severe food allergy, intolerance, or dietary restriction, we strongly encourage you to contact us directly before placing an order. Pizza Ranch cannot guarantee that any menu item is entirely free from any specific allergen. You acknowledge and agree that the consumption of any food item from Pizza Ranch is at your own risk, and that Pizza Ranch shall not be liable for any allergic reaction, adverse health effects, or injury resulting from the consumption of our products.

8. Disclaimers and Warranty Disclaimer

9. Limitation of Liability

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or any of our services;
• Your violation of any applicable law or regulation;
• Your violation of any third-party rights, including without limitation intellectual property rights, privacy rights, or publicity rights;
• Any User Content you submit, post, or transmit through the Website;
• Your negligence or willful misconduct;
• Any fraudulent or deceptive activities you engage in through the Website.

Pizza Ranch reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with Pizza Ranch in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Pizza Ranch.

11. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, the right to delete, the right to opt-out of the sale of personal information, and the right to non-discrimination for exercising your privacy rights. Please refer to our Privacy Policy for more information.

12. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. We provide these links solely for your convenience and reference. Pizza Ranch has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Pizza Ranch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly encourage you to read the terms and privacy policies of any third-party websites you visit.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, shall be governed by and construed in accordance with the laws of the United States of America and applicable state law, without regard to its conflict of law principles.

You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States, and you hereby irrevocably submit to the personal jurisdiction and venue of such courts. If you are a consumer, nothing in this section shall limit any consumer protection rights you may have under applicable federal or state law, including rights under the Federal Trade Commission Act (FTC Act) and any applicable state consumer protection statutes.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before filing any formal legal claim, you agree to attempt to resolve any dispute informally by contacting Pizza Ranch at [email protected] with a written description of your dispute, the relief you are seeking, and your contact information. Pizza Ranch will attempt to resolve the dispute informally within thirty (30) days of receiving your notice. If the dispute is not resolved within that period, either party may pursue formal dispute resolution as set forth below.

14.2 Binding Arbitration

Except for disputes that qualify for small claims court, and except as otherwise expressly set forth herein, you and Pizza Ranch agree to resolve any disputes arising out of or relating to these Terms or your use of the Website through binding individual arbitration rather than in court. The arbitration shall be conducted by a recognized arbitration organization under its applicable rules and procedures.

The arbitrator shall have authority to award the same damages and relief that a court could award. Any arbitration hearing shall be conducted in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

14.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency equitable relief before a court of competent jurisdiction to maintain the status quo pending arbitration. Additionally, claims of intellectual property infringement or misappropriation may be brought in court without first engaging in informal dispute resolution or arbitration.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you use the Website or maintain an account with Pizza Ranch. Pizza Ranch reserves the right, in its sole discretion, to:

• Terminate or suspend your account and access to the Website at any time, with or without cause, and with or without notice;
• Refuse service to any individual or entity for any reason permitted by applicable law;
• Remove or edit any User Content submitted by you;
• Cancel any pending orders where fraudulent or abusive activity is suspected.

You may terminate your account at any time by contacting us at [email protected] with a request to close your account. Upon termination of your account, your right to use the Website will immediately cease. However, termination shall not limit any of Pizza Ranch's rights or remedies at law or in equity.

The following provisions shall survive any termination or expiration of these Terms: Intellectual Property Rights, Disclaimers and Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution and Arbitration, and any other provisions that by their nature should survive termination.

16. Changes to Terms of Service

Pizza Ranch reserves the right to modify, amend, or replace these Terms of Service at any time at its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, in some cases, we may provide additional notice such as an email notification or a prominent notice on our Website.

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Website and, if applicable, close your account. It is your responsibility to check these Terms periodically for changes.

Material changes to these Terms that significantly affect your rights or obligations will be communicated to registered users via email to the address associated with their account at least fourteen (14) days prior to the effective date of such changes, where practicable.

17. Electronic Communications

By using the Website or communicating with us electronically, you consent to receive electronic communications from Pizza Ranch. These communications may include notices about your account, order confirmations, promotional emails, and information about changes to these Terms or our Privacy Policy. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional emails by following the unsubscribe instructions contained in such emails or by contacting us at [email protected]. Please note that even if you opt out of promotional emails, we may still send you transactional or administrative emails related to your account or orders.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any single provision.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any breach of these Terms shall not constitute a waiver of any subsequent or other breach. No waiver shall be effective unless made in writing and signed by an authorized representative of Pizza Ranch.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Pizza Ranch on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and services, and supersede all prior and contemporaneous agreements, representations, and understandings between you and Pizza Ranch, whether written or oral, relating to the subject matter hereof.

No oral or written information or advice given by Pizza Ranch or its authorized representatives shall create a warranty or otherwise expand the scope of these Terms. You agree that any ambiguity in these Terms shall not be construed against Pizza Ranch as the drafter.

20. Force Majeure

Pizza Ranch shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, war, terrorism, labor disputes, power outages, internet service interruptions, or other events of force majeure. In the event of such a circumstance, Pizza Ranch will make reasonable efforts to notify you and resume normal operations as soon as practicable.

21. Accessibility

Pizza Ranch is committed to making its Website accessible to individuals with disabilities in accordance with applicable federal laws, including the Americans with Disabilities Act (ADA) and applicable state accessibility requirements. If you experience any difficulty accessing any content or functionality on our Website due to a disability, please contact us at [email protected] and we will make reasonable efforts to provide you with the information or service you need through alternative means.

22. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your use of the Website, or our services, please contact us using the following information:

These Terms of Service were last updated on April 22, 2026 and are effective as of that date.